Seagate Rosewood 1 TB Hard Drive Data Recovery Case Study
Client’s Dilemma: A Failing Laptop and Loss Data
A client approached us with a 1 TB hard drive from a laptop that wouldn’t turn on. The laptop had been taken to a repair center where the client was informed that the hard drive was faulty and needed to be replaced. However, the client had important files on the drive that he couldn’t afford to lose. The technician at the repair center was unable to recover the data and suggested the client consult data recovery experts.
Finding a Solution: LifeGuard Data Recovery
The client then searched for “data recovery experts in Hyderabad” and found our company, LifeGuard Data Recovery. After reading about our services and reviews, he decided to contact us. He visited our office in Hyderabad and handed over his hard drive. Our team diagnosed the hard drive and found a physical problem. We explained the issue and our recovery process to the client.
The Diagnosis: A Clicking Hard Drive
The hard drive, a Seagate Rosewood, was making a clicking sound. Upon opening it, we found that the platter was unscratched and the heads, which are crucial for reading and writing data, appeared to be in good condition under a microscope. However, they were not performing these operations. As hard drives age, the heads can often be the first component to fail.
The Solution: A Donor Drive
When a hard drive’s heads are damaged, a donor drive is needed for repair. A donor drive is a hard drive of the same model and firmware version. Different companies have different matching guides for this process. We found a suitable donor drive and swapped the faulty heads with the heads from the donor drive.
The Recovery: Successful Data Retrieval
After connecting the repaired hard drive to our data recovery tool, it started up without any clicking sound. We saved the critical firmware files and checked the sectors area, which was not encrypted. We then created a task and began the recovery procedure. Before imaging the drive, we sent the data structure to the client for confirmation. Once he confirmed it, we began the imaging process. After two days, we successfully recovered all the data from the faulty hard drive. We then asked the client for a backup drive and transferred all the recovered data onto it.
The Outcome: A Relieved and Grateful Client
The client, a freelance accountant with data from various companies on his laptop, was overjoyed. He had feared his important data was lost forever and was extremely grateful for our service.